At Redutta.com, we aim to provide quality digital study materials, sample question papers, and previous exam papers to assist you in your exam preparations. Please review our refund policy before making a purchase.
1. Digital Products and Refunds
Due to the nature of digital products, we generally do not offer refunds once a purchase has been completed. When a digital product (such as a PDF file) is downloaded, it is considered “used,” and refunds are no longer possible.
2. Eligibility for Refunds
We may consider refunds on a case-by-case basis in the following situations:
- Duplicate Purchase: If you accidentally purchased the same product twice, please contact us within 7 days of purchase for assistance.
- Technical Issues: If you encounter technical issues that prevent you from downloading or accessing your purchased content, please reach out to us. We will work to resolve the issue or, if we cannot, we may issue a refund.
3. How to Request a Refund
To request a refund, please contact our support team at [your email address] with the following details:
- Your full name
- Order number or receipt
- Reason for the refund request
Our support team will review your request and respond within 3–5 business days.
4. Contact Us
If you have any questions about our refund policy, please reach out to us at:
Email: [your email address]
Phone: [your phone number]